Frequently Asked Questions

Topics

General Questions

	My mother is 88 years old and is becoming quite frail. She lives by herself. She needs more care and assistance than my husband and I can provide. Can Aging services help us?
	How old do I have to be to be eligible to participate in Aging Services' programs?
	Do you charge for the services you offer?
	How can I find out more about the different programs and services that Aging Services offer?
	I have questions about my Medicaid and or Medicare coverage. Can you help me?
	My parent lives in a nursing home. I'm concerned about the level of care they are receiving. Who do I call?
	I am 84 years old. My husband died last year. I really want to remain independent and stay in my own home for as long as I can. Where can I turn for help and information that would enable me to remain independent?
	My elderly neighbor lives alone. Lately he seems to be losing weight. Since his wife died I don't think he is eating very well. He has no family and I and his other neighbors work during the day, there is no one to help him prepare a meal. Is he eligible for Meals on Wheels?
	I am having problems with a legal matter and cannot afford to hire an attorney to help me. Can Aging Services provide legal assistance and counsel?
	I've noticed some bruises on the older woman who lives down the street from me. I think her children may be abusing her. Can anything be done to help her?
	My Aunt lives out of state. She is getting quite old and frail. How can I find out about any services that may be available to assist her in her hometown?

General Questions

	My mother is 88 years old and is becoming quite frail. She lives by herself. She needs more care and assistance than my husband and I can provide. Can Aging services help us?
	There are several programs and services that may be able to help your Mother. To access these programs contact Davis County Aging Services at (801) 451-3377. A case manager will discuss your mother's situation with you and make referrals to appropriate services. If necessary a case manager will arrange to visit with you and your mother in person to perform a more in-depth assessment.
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	How old do I have to be to be eligible to participate in Aging Services' programs?
	Senior Employment Program -55 years Medicaid Aging Waiver -65 years The Alternatives Program (TAP) -18 years (waiting list for those under 60 years) Family Caregiver Support Program (FCSP) -Person receiving care 60 years Senior centers -60 years Meals on Wheels -60 years
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	Do you charge for the services you offer?
	Most services are available on a 'suggested donation' basis. We do not deny services to someone if they are unable to make a donation. All donations are used to expand programs and additional services. The Alternatives Program does charge a fee for its services; the fee is based on a sliding scale that is tied to level of income. The Medicaid Waiver may require an individual to 'spend down' their income in order to be eligible for assistance.
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	How can I find out more about the different programs and services that Aging Services offer?
	Contact Davis County Aging Services at 451-3377 for information about the wide range of services and activities they provide.
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	I have questions about my Medicaid and or Medicare coverage. Can you help me?
	Yes, the Health Insurance Information Program can help you. Call 451-3377 or your nearest senior center for information about eligibility, coverage, and spend down issues. Click here for more information from Division of Aging and Adult Services www.hsdaas.state.ut.us/health_ins_info.htm
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My parent lives in a nursing home. I'm concerned about the level of care they are receiving. Who do I call?

The Long Tern Care Ombudsman Program investigates complaints involving care home in Davis County. The Ombudsman can be contacted at 773-7065. Click here for more information from Division of Aging and Adult Services www.hsdaas.state.ut.us/ltco.htm

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	I am 84 years old. My husband died last year. I really want to remain independent and stay in my own home for as long as I can. Where can I turn for help and information that would enable me to remain independent?
	Contact Davis County Aging Services at 451-3377 for information about services that can help you remain independent and continue living in your own home.
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	My elderly neighbor lives alone. Lately he seems to be losing weight. Since his wife died I don't think he is eating very well. He has no family and I and his other neighbors work during the day, there is no one to help him prepare a meal. Is he eligible for Meals on Wheels?
	To be eligible for Meals on Wheels a person must be at least 60 years old, homebound and unable to prepare their own meals. To find out more about our Meals on Wheels program call 451-3363.
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	I am having problems with a legal matter and cannot afford to hire an attorney to help me. Can Aging Services provide legal assistance and counsel?
	Each of the senior centers has an attorney available once a month for legal advice. Contact Aging Services 451-3377 or your nearest senior center for information.
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	I've noticed some bruises on the older woman who lives down the street from me. I think her children may be abusing her. Can anything be done to help her?
	If you have reason to suspect that an older person is being abused, exploited or neglected the situation should be immediately reported to Adult Protective Services at 800-371-7897. www.hsdaas.state.ut.us/adult_protective_services.htm
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	My Aunt lives out of state. She is getting quite old and frail. How can I find out about any services that may be available to assist her in her hometown?
	The National Association of Area Agencies on Aging (NAAAA) has established the Eldercare Locator a toll-free number for identifying information and referral services provided by programs across the country. Service providers are identified for every zip code in the country. Call the Elder Locator at 800-677-1116 available weekdays from 9:00 am to 8:00 pm (EST).
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