Citizen contacts and community relations are important to the Davis County Sheriff’s Office. Personnel are expected to be professional in all matters. Complaints may be reported regarding any employee of the Sheriff’s Office including all sworn and non-sworn employees. Compliments on the service rendered by our civilian personnel and deputies are always welcome.
Initiating a Complaint or Complimentary Report
Any citizen may initiate a compliment or complaint on a Sheriff’s Office employee by way of telephone, mail, email or in person:
Davis County Sheriff’s Office
ATTN: Administrative Assistant
800 W. State Street
P.O. Box 618
Farmington, UT 84025
Telephone: (801) 451-4120
Though citizens are encouraged to report concerns, the Davis County Sheriff’s Office cautions against falsely or maliciously accusing Sheriff’s Office employees. False complaints can adversely affect an employee and this Office while eroding the quality of public service that we provide. Your kind consideration is appreciated.TYPES OF COMPLAINTS
A complaint that deals with a member’s attitude or demeanor.
Complaint of a serious nature that may involve the use of force, criminal conduct, false arrest, or any other serious matter.
Complaints regarding the level of service delivered. These complaints may involve failure to respond to a call for service or an employee’s failure to make a report.
Confidential Complaint INVESTIGATIVE PROCESS
Due to the nature of these complaints, they will be investigated accordingly. The utmost effort will be given to maintain confidentiality when possible. Complaints can be made anonymously. Anonymous complaints are more difficult to investigate and are not always as thorough as a complaint made by a known person.
First, submit your complaint. We will contact you by mail or telephone within ten (10) working days to notify you know that we have received and recorded your complaint. It is the Davis County Sheriff’s Office policy that all complaints be initiated within thirty (30) days of receipt. This time line may be extended, if necessary, to thoroughly conduct the investigation. You should be contacted on a monthly basis, at the minimum, until the investigation is completed. Once the investigation has been completed, we will contact you regarding the determination of the complaint. We will make every effort to keep you informed, but you are always welcome to contact us.
When a complaint of a minor nature is received, it will be referred to the employee’s immediate supervisor to conduct the investigation. The investigation may involve all parties or witnesses to the allegation. These parties may be contacted and interviewed. Following completion of the investigation, the supervisor will forward the report to the Internal Affairs Section via the chain of command.
Major complaint investigations will be conducted by the Internal Affairs investigators. Complaints of a criminal nature will necessitate a criminal investigation, independent of the internal investigation. Investigations completed by or referred to the Internal Affairs Section will be forwarded to the Sheriff.
Service complaint investigations may be assigned to supervisory personnel or the Internal Affairs Section.
Anonymous or confidential complaints will be investigated in the same manner as the above three categories depending on which category would be applicable.